Privacy Policy

1. Introduction

Lobo Tech ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our plumbing and HVAC services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a service or quote
• Schedule an appointment
• Contact us via phone, email, or contact form
• Subscribe to our newsletter or updates

This information may include:

• Name and contact information (address, email, phone number)
• Service address and property information
• Payment information (processed securely through third-party payment processors)
• Service history and preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information
• Pages visited and time spent on our site
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our plumbing and HVAC services
• Process service requests and appointments
• Communicate with you about services, appointments, and updates
• Send you marketing communications (with your consent)
• Improve our website and customer experience
• Comply with legal obligations
• Prevent fraud and ensure security

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (e.g., payment processors, scheduling software)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition of our business

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Disable cookies through your browser settings

To exercise these rights, please contact us at the information provided below.

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: